Commercial coffee machine support

Coffee Machine Servicing That Keeps Your Business Pouring

ADS Coffee Supplies provides professional coffee machine servicing, emergency repairs, preventative maintenance, PSSR boiler pressure testing, recommissioning and barista training for commercial businesses across the UK.

Whether you run a busy coffee shop, restaurant, office, hotel or hospitality venue, our service team helps keep your equipment compliant, hygienic and performing at its best. We service traditional espresso, bean-to-cup, and instant and soluble coffee machines. Response times are typically 1–5 working days depending on engineer availability and your location.

Emergency callouts Rapid attendance for urgent breakdowns — typically within 1–5 working days.
Preventative maintenance Planned servicing to reduce downtime and extend machine life.
PSSR compliance Boiler pressure inspection support for qualifying machines.
Bespoke contracts Maintenance contracts tailored to your machine type and usage requirements.
Complete service support

Commercial Coffee Machine Servicing for Every Stage of Ownership

Our coffee machine servicing packages are designed to support businesses before, during and after installation. From routine maintenance and reactive repairs to boiler testing and staff training, ADS Coffee Supplies helps you protect drink quality, minimise downtime and maintain a professional customer experience. We work with commercial businesses only — coffee shops, restaurants, offices, hotels, and hospitality venues across the UK.

01

Reactive Repairs & Customer Support

When a machine goes down, speed matters. Our support-led servicing approach focuses on practical fault finding, clear communication and getting your equipment back into use as quickly as possible.

  • Breakdown attendance and diagnosis
  • On-site repair support where possible
  • Advice on machine care and next steps
02

Nationwide Engineer Coverage

We support commercial coffee machine users across the whole of mainland UK with a service model built around availability and reliable scheduling for planned visits and urgent requirements.

  • Coverage for single and multi-site businesses
  • Support for traditional, bean-to-cup and instant machines
  • Response times of 1–5 working days
03

Training, Testing & Recommissioning

Good servicing goes beyond repairs. We also help businesses improve machine operation, keep staff confident and ensure key equipment is safe and ready for day-to-day use.

  • Barista and operator training
  • PSSR boiler pressure testing
  • Recommissioning after downtime
Preventative maintenance

Reduce Downtime with Planned Coffee Machine Maintenance

Regular maintenance is one of the most effective ways to protect your investment in commercial coffee equipment. A planned service visit helps identify wear, maintain hygiene standards, improve drink consistency and reduce the likelihood of costly breakdowns.

  • Front end service and preventative maintenance checks
  • Workshop full service options for deeper maintenance
  • Loan machine options for selected machine categories
  • Bespoke contracts available — tailored to your business
Emergency support

Fast Help When Your Coffee Machine Stops Working

Breakdowns disrupt service, sales and customer experience. Our emergency breakdown options are ideal for businesses needing prompt engineer attendance. We aim to respond within 1–5 working days depending on engineer availability and your location within the UK.

  • Callout attendance with initial time on site included
  • Additional time available during working hours
  • Out-of-hours support options for urgent issues
Specialist support services

PSSR Testing, Recommissioning & Barista Training

We support more than routine repairs. ADS Coffee Supplies also offers specialist services that help commercial coffee machines remain safe, compliant and ready for day-to-day use.

P

PSSR Boiler Pressure Testing

For commercial coffee machines with pressurised boilers, regular inspection is a key part of safe operation. We can help arrange inspections during a full service or as a dedicated on-site visit.

  • Support for traditional and bean to cup machines
  • On-site and service-linked inspection options
  • Helps maintain safety and service confidence
R

Machine Recommissioning

If your coffee machine has been unused for weeks or months, recommissioning helps return it to a safe, hygienic and reliable operating condition before it goes back into service.

  • Ideal after closures, refurbishments or seasonal shutdowns
  • Checks, cleaning and restoration support
  • Suitable for commercial drinks equipment
T

Barista & Operator Training

Well-trained staff help machines last longer and coffee taste better. Training can support extraction, milk texturing, workflow, cleaning routines and day-to-day machine care.

  • Improve drink consistency and presentation
  • Support better machine care and cleaning habits
  • Great for new teams and refresher sessions
Service price list

Coffee Machine Service Prices

Explore our service prices for emergency support, maintenance plans, workshop servicing, boiler inspections, grinder servicing and additional service options. All prices shown are exclusive of VAT.

Emergency Breakdown Fees

Service Price What's Included
Call out £150 Attendance and first 30 minutes on site
Additional 30 minutes £40 Monday to Friday, 08:30 to 17:30
Additional 30 minutes, out of hours £75 Weekdays, weekends and other out-of-hours periods
Call out for non-account customers £195 Attendance and first hour on site

Traditional Machines

Service Option 1 & 2 Groups 3 Groups What's Included
Serviceplan5 Standard £550 £650 5 day labour only on-site warranty
Serviceplan5 Plus £850 £995 5 day parts and labour on-site warranty
Front End Service £225 £265 On-site maintenance
Full Service £850 £995 Workshop strip-down service
Full Service, Multi Boiler £1,150 £1,295 Deep service for multi boiler traditional machines
Loan Machine £195 £225 Like-for-like loan machine by group number

Bean to Cup & Instant Machines

Service Option Powdered Milk Fresh Milk What's Included
Serviceplan5 Standard £695 £795 5 day labour only on-site warranty
Serviceplan5 Plus £995 £1,250 5 day parts and labour only on-site warranty
Preventative Maintenance £395 £495 Seals and descale
Full Annual Service, soluble or instant £250 - Seals and full descale
Serviceplan5 Plus, soluble or instant £495 - 5 day parts and labour only on-site warranty

Boiler Inspections, Grinders & Additional Options

Service Price What's Included
Boiler inspection during full service £230 Workshop engineer plus inspector and certificate
Boiler inspection on site, option 1 £225 Field engineer only, customer provides insurance inspector
Boiler inspection on site, option 2 £395 Field engineer, inspector and certificate
Blade change, Mazzer or Eureka grinder £165 Grinder blades and labour
Blade change, Markibar grinder £175 Grinder blades and labour
Delivery only £125 up to 100kg Delivery of equipment within UK mainland
Delivery and installation £295 Delivery within UK mainland plus one engineer
Relocation of machine, same site £150 De-install and reinstall by one engineer
Relocation of machine, new site POA De-install and reinstall by one engineer
Installation only £250 Install and commission of customer equipment
Installation only, additional engineers £115 Additional engineer to assist with installation

All prices exclude VAT. Please contact us if you would like guidance on the most suitable service option for your machine and usage requirements. Bespoke maintenance contracts are available — pricing is agreed on a per-customer basis.

What's covered

Built for Busy Coffee Operations

We support commercial businesses that rely on dependable drinks equipment throughout the working day. From busy coffee shops and restaurants to offices, hotels and hospitality venues, our servicing options help keep your equipment running smoothly.

  • Traditional espresso machine servicing
  • Bean to cup machine maintenance
  • Instant and soluble drinks machine support
  • Grinder servicing and blade changes
  • Recommissioning after shutdown periods
  • PSSR inspection support for boiler machines
Looking after your machine

Keep Your Equipment Performing at Its Best

Routine cleaning and correct operation play an important role in the long-term reliability of any commercial coffee machine. Poor cleaning, scale issues, misuse and missed water filter changes can all lead to avoidable faults and unnecessary downtime.

For businesses that want ongoing cover, we offer bespoke maintenance contracts tailored to your machine type, site requirements and usage. Contact us to discuss what's right for your operation.

For the best results, keep your machine cleaned in line with manufacturer guidance and serviced at suitable intervals to support performance, safety and drink quality.

Frequently asked questions

FAQs About Coffee Machine Servicing

How quickly can you attend a coffee machine breakdown?

Response times are typically 1–5 working days depending on engineer availability and your location within the UK. We cover the whole of mainland UK for commercial service visits.

How often should a commercial coffee machine be serviced?

Service frequency depends on machine type, usage volume and water conditions. High-use machines usually benefit from regular preventative maintenance to keep performance, hygiene and drink quality consistent.

Do you offer maintenance contracts?

Yes. We offer bespoke maintenance contracts tailored to your machine type, usage and business requirements. Pricing is agreed on a per-customer basis — contact us to discuss what's right for your operation.

What does recommissioning involve?

Recommissioning is used when a machine has been out of action for a prolonged period. It helps ensure the equipment is cleaned, checked, safe to use and ready to make drinks again.

Can you service both traditional and bean to cup coffee machines?

Yes. We service traditional espresso machines, bean-to-cup machines, and soluble and instant coffee machines for commercial businesses across the UK.

Why is PSSR boiler pressure testing important?

PSSR testing helps verify that pressurised boiler systems are being checked appropriately for safe operation. It is particularly relevant for many commercial coffee machines that use steam pressure.

Do you provide barista training?

Yes. Barista and operator training is a valuable add-on that can improve drink quality, team confidence and everyday machine care.

Book a service

Request Coffee Machine Servicing

Use the form to enquire about emergency repairs, preventative maintenance, boiler testing, recommissioning, training or installation-related support. A member of the ADS Coffee Supplies team will review your request and get back to you.

We service commercial businesses across mainland UK. Response times are typically 1–5 working days depending on engineer availability and location.

Get in Touch

Tell us about your coffee machine, the support you need and the best way to contact you.